BatamFast has officially entered into a strategic partnership with Telkomsel through the signing of a Memorandum of Understanding (MoU) titled “International Roaming Service Partnership for BatamFast Customers,” held on 3 July 2026 at the BatamFast Indonesia Office in Batam. This collaboration introduces exclusive roaming internet packages for all BatamFast passengers travelling to Singapore, Malaysia, and Thailand.
MoU Signing Ceremony with Representatives from Both Companies
The MoU singing ceremony was attended by Kartika Bakara, HR Manager of BatamFast Indonesia, and Dedfriady Masta, GM Mobile Consumer Business Region Sumbagteng of Telkomsel, representing PT. Telekomunikasi Selular. This officially marked the beginning of a partnership between PT. Telekomunikasi Selular and PT. BatamFast Indonesia to deliver international roaming services to BatamFast’s fast ferry passengers.
This collaboration reflects BatamFast’s ongoing commitment to enhancing passenger comfort, particularly for those travelling across borders via the Batam–Singapore, Batam–Malaysia, and Batam–Thailand routes.
ROAMAX Telkomsel: Stay Connected Before Your Ferry Even Departs
Through this partnership, BatamFast passengers can now activate Telkomsel’s ROAMAX packages at special rates before boarding, so their internet connection is ready, the moment they arrive at their destination. Available packages include:
| Package | Data | Validity | Price |
| Daily Package | 2GB | 1 day | Rp20,000 |
| 3-Day Package | 5GB | 3 days | Rp40,000 |
| Monthly Package | 100GB | 30 days | Rp100,000 |
Key Benefits of ROAMAX for BatamFast Passengers:
- Keep using the same Telkomsel number — no need to swap SIM cards
- Data stays active and usable across Singapore, Malaysia, and Thailand
- Special pricing exclusively for BatamFast passengers
- Secure connectivity through Telkomsel’s official international partner networks
This package is ideal for travellers who want to stay connected for communication, navigation, or sharing travel moments abroad — without worrying about running out of data or hunting for public WiFi.
The Start of a Broader Collaboration
Beyond the roaming packages, this MoU signing also marks the beginning of broader collaboration opportunities between BatamFast and Telkomsel going forward. Both companies are committed to exploring new initiatives that enhance customer experience and create added value for both parties.
As the synergy between the maritime transport and telecommunications sectors continues to grow, BatamFast passengers can look forward to more innovative services supporting seamless cross-border travel across Batam, Singapore, Malaysia, and Thailand.
How to Activate Your ROAMAX Package
BatamFast passengers are encouraged to activate their ROAMAX package before departure, so their internet is ready, the moment they arrive at their destination. Packages can be activated through the MyTelkomsel app by selecting the Batam–Singapore, Batam–Malaysia, or Batam–Thailand route and choosing the package that best fits the length of the trip.